Preamble
These general terms and conditions of sale apply to all sales made on the ART OF KELV website.

The website https://kelv-underground.com is a service of:
- The sole proprietorship ART OF KELV
- located at 45800 SAINT JEAN DE BRAYE, FRANCE
- website URL: https://kelv-underground.com
- email: artofkelv.contact@gmail.com

The KELV UNDERGROUND website sells the following products: E-Book.
The customer declares having acknowledged and accepted the general terms and conditions of sale prior to placing their order. The validation of the order thus implies acceptance of the general terms and conditions of sale.

Article 1 - Principles
These general terms and conditions express the full obligations of the parties. In this sense, the buyer is deemed to accept them without reservation. These general terms and conditions of sale apply to the exclusion of all other conditions, especially those applicable to sales in stores or by means of other distribution and marketing channels.
They are accessible on the KELV UNDERGROUND website and will prevail, if necessary, over any other version or any other contradictory document.
The seller and the buyer agree that these general terms and conditions exclusively govern their relationship. The seller reserves the right to modify its general terms and conditions from time to time. They will be applicable as soon as they are put online.
If a condition of sale were to fail, it would be considered to be governed by the practices in force in the distance selling sector whose companies are headquartered in France. These general terms and conditions of sale are valid until further notice.

2. Products

The ebooks offered are digital works available for unlimited reading (non-downloadable) upon payment. They are offered in standard formats compatible with most reading devices.

3. Order

Any order placed on the Website implies full acceptance of these General Terms and Conditions of Sale.
To place an order, the customer must:

    • create a personal account on the Website (complete all fields)

    • select one or more ebooks

    • confirm their shopping cart

    • proceed to secure payment.

    Once payment is confirmed, the purchased ebooks are immediately accessible for unlimited reading via the customer's personal account.

    Downloads are not offered, and no refunds will be issued, except in the event of a proven technical error attributable to the seller. The customer must receive the download link.

4. Price

Prices are listed in euros, all taxes included. The seller reserves the right to change prices at any time, but the product will be invoiced based on the price in effect at the time of the order.

5. Payment

Payment is due immediately upon ordering. Payment can be made by credit card or any other method offered on the website. The website uses a secure payment system.

Given the nature of digital products and the immediate access to ebooks after payment, no refunds will be given, except in the event of an obvious error attributable to the seller (e.g. unavailability of content).

6. Delivery

Access to ebooks is immediate after payment validation, via a secure personal space.
Customers must create a user account to access their digital library. Once logged in, they can read ebooks online without limits, from any compatible device.
No file downloads or uploads are offered: ebooks remain available only for online reading, via the Website.

 

7. Discount Coupons – Patreon Subscription

Discount coupons provided through a Patreon subscription are strictly personal and valid for one month from the date they are sent.
These rules apply to all types of Patreon-related discount offers, whether it is:

  • free access to content,

  • a percentage discount on a purchase,

  • or a symbolic thank-you coupon.

Delivery and usage terms:

  • The coupon is sent within one week after the subscription date.

  • For subscription renewals, a new coupon will be sent under the same conditions.

  • Single-user only: only the subscriber is authorized to use their coupon.

  • No sharing allowed: any sharing or third-party use is considered fraud.

If violated:

  • Both the subscriber’s and the third party’s access will be immediately suspended.

  • The related purchase or access will be permanently forfeited, with no refund.

  • No compensation will be provided.

We reserve the right to suspend or terminate any account in case of abuse or fraudulent behavior.

8. Right of withdrawal

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for digital content provided on an intangible medium, the execution of which has begun with the consumer's agreement, which he acknowledges by validating his order.

9. Intellectual property

The "Studio Vesper | Art Of Kelv" ebooks sold are protected by applicable intellectual property laws. Their purchase does not confer any rights of reproduction, distribution, or commercial exploitation. Any unauthorized reproduction or distribution may result in prosecution.

/!\ - No publications/reporductions on plateforms are autorized. Books in digital format (Ebook) cannot be shared for free and without the agreement of the author.

10. Responsibility

The seller cannot be held responsible for indirect damages related to the use of ebooks, such as loss of data or incompatibility with certain devices or software.

11. Personal Data Protection
- Data Collected
The personal data collected on this site are as follows:

 

  • account opening: when the user's account is created, their name; first name; email address; phone number; postal address; IP address
  • login: when the user logs into the website, the website records, in particular, their name, first name, login data, usage data, location data, and payment data;
  • profile: the use of the services provided on the website allows to fill in a profile, which may include an address and a telephone number;
  • payment: as part of the payment for the products and services offered on the website, the website records financial data relating to the user's bank account or credit card;
  • communication: when the website is used to communicate with other members, the data concerning the user's communications are temporarily stored;
  • cookies: cookies are used, in the context of the use of the site. The user has the possibility to deactivate cookies from their browser settings.

 

- Use of Personal Data
The personal data collected from users is intended to provide the website's services, improve them, and maintain a secure environment. More specifically, the uses are as follows:

 

  • access and use of the website by the user;
  • management of the operation and optimization of the website;
  • organization of the terms of use of Payment Services;
  • verification, identification, and authentication of the data transmitted by the user;
  • offering the user the possibility to communicate with other users of the website;
  • implementation of user support;
  • personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
  • prevention and detection of fraud, malware (malicious software or malicious software) and management of security incidents;
  • management of possible disputes with users;
  • sending commercial and advertising information, according to the user's preferences.

 

- Sharing Personal Data with Third Parties
Personal data may be shared with third-party companies in the following cases:

 

  • when the user uses payment services, for the implementation of these services, the website is in relation with third-party banking and financial companies with which it has contracts;
  • when the user publishes, in the free comment areas of the website, information accessible to the public;
  • when the user authorizes a third party's website to access their data;
  • when the website uses the services of providers to provide user support, advertising, and payment services. These providers have limited access to the user's data, in the context of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data;
  • if the law requires it, the website can carry out the transmission of data to respond to claims made against the website and comply with administrative and judicial procedures;
  • if the website is involved in a merger, acquisition, asset transfer, or bankruptcy proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before personal data is transferred to a third party.

 

Security and Confidentiality
The website implements organizational, technical, software, and physical digital security measures to protect personal data against unauthorized alteration, destruction, and access. However, it should be noted that the internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the internet.
Implementation of Users' Rights

In accordance with the regulations applicable to personal data, users have the following rights, which they can exercise by making their request to the following address: artofkelv.contact@gmail.com.

 

  • the right of access: they can exercise their right of access, to know their personal data. In this case, before the implementation of this right, the website may request proof of the user's identity to verify its accuracy;
  • the right to rectification: if the personal data held by the website is inaccurate, they can request the update of the information;
  • the right to data deletion: users can request the deletion of their personal data, in accordance with applicable data protection laws;
  • the right to limit processing: users can ask the website to limit the processing of personal data in accordance with the assumptions set out in the GDPR;
  • the right to object to data processing: users can object to their data being processed in accordance with the assumptions provided by the GDPR;
  • the right to portability: they can claim that the website gives them the personal data they have provided to transfer them to a new website.

 

Evolution of this Clause
The website reserves the right to make any changes to this clause relating to the protection of personal data at any time. If a modification is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the change by email, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, they have the option to delete their account.